Fees continue to be payable if a child is absent for any reason.

In cases of prolonged absence, parents should consult the manager about fee payment.

Each child’s attendance at the setting is conditional upon payment of fees or grant.

A fee of £15.00 is payable to register your child at Bobtails. (£5.00 for second/subsequent children)

Please note that it is the responsibility of the Parent/Carer to ensure that all fees are paid on the first session attended each week. Attendance at Bobtails may be refused if fees are in arrears.


Terms and Conditions

  • Fees are payable - either weekly, monthly or by term. Late payments will incur a £10.00 penalty payment each week that the fees are late.

  • Please collect your child promptly at the end of each session, should you be late to pick up your child an hourly rate will be charged.

  • 4 weeks notice of withdrawal/ holiday/absence is required, or 4 weeks fee in lieu of notice is payable.

  • Should arrears reach £200.00 without prior notice or your fees are persistently late Bobtails will cease to offer a place for your child. All fees due will become payable immediately.


Bobtails reserve the right to ask parents to remove their child immediately, should it be considered necessary. This includes non-payment, or persistent late payments of fees and any breach of the Terms and Conditions.


All complaints must be put in writing and addressed to the business /finance manager or the childcare manager

We use the services of a debt Collection Agency who will be instructed to recover any due debts.